F.A.Q (Frequently Asked Questions)

Videntshop.com Shipment & Track

Shipment & Track

Customs Clearance

Customs Clearance

Payment

Payment

Return & Warranty

Return & Warranty

Customs Clearance


Videntshop can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. Normally we would mark the parcel in low value to avoid the duty,but different country,the policy is different,hence to find out which if any of these may apply, please contact your local government.

If you have any customs clearance issues,and you need the relevant documents or invoices, please contact us.