About Us

Who we are and what we do?

We are Vident Authorized Dealer and provide Original Vident products including iEasy Code Readers(iEasy300, iEasy300 pro), iLink Featured Professional Scan Tools (iLink400,iLink410,iLink440,iLink450), iAuto700 Full System and iSmart900 Diagnostic System.

All the Vident tools in our site support Three years free online update, we also provide one year warranty. With support of original factory technican, we provide 24 hours technical support for our customer.

Our Goal
We aim to provide our customers high quality Original Vident tools and good service, we are always trying our best to fulfill different customers needs.

100% original Vident products with reasonable prices
All the products sold on VidentShop.com are original Vident tools. Each product comes with a serial number that allows you to upgrade and download the latest software from Vident official website at any time anywhere. VidentShop offers products at prices lower than most sellers. Especially for wholesaler, you can get better price for buy more quantities.

Free Shipping
All products are FREE SHIPPING to worldwide by DHL,ARAMEX,Post,etc.

Reliable after-sales service
VidentShop has got technical assistance from Vident Company. Any issue happens to the product during one year warranty will be accurately dealt by professional Vident technicians.

24/7 customer service
VidentShop provides 12 hours’ online customer service every day from EST 8:30 AM-8:30 PM and 24/7 SERVICE BY EMAIL AND PHONE. You can find the email address and phone number at the end of the page.

Delivery within 24 hours
Most orders on VidentShop are shipped within 24 hours after payment cleared. If you have special requirement we can speed up the order process. The date of shipment may delay during Chinese New Year holiday as logistics companies are closed.  We kindly remind you that your phone number is required for express service.

Safe payment methods
VidentShop accepts PayPal, Western Union and Bank Transfer as payment methods. We recommend you use PayPal as it is a quite safe, secure way.

30 days return policy
If the item you purchased from VidentShop has any quality problem, you may return it within 30 days of the date you received it for exchange or for a full refund of the purchase price.